Legal
1. Provider: The contractual partner for paid services on https://hiddenticks.com is HiddenTicks, c/o POSTFLEX PFX-981-823, Emsdettener Straße 10. Support is available at support@hiddenticks.com; billing questions can be sent to billing@hiddenticks.com.
2. Service description: HiddenTicks provides a browser-based training platform for practicing trading decisions using hidden historical market scenarios. The platform is offered solely for information, education, and simulation purposes and is not a broker, asset manager, or investment adviser.
3. User account: A registered account is required to access protected product areas. Users must keep their credentials confidential and keep the information provided during registration accurate and up to date. Multiple accounts created to bypass freemium, trial, or pricing limits are prohibited.
4. Contract formation: The contract for free or paid digital services is concluded once HiddenTicks confirms the registration or a paid checkout has been completed successfully. The applicable scope of service and pricing overview are the ones shown at the time of order.
5. Pricing and payment processing: Paid subscriptions are processed through Stripe. The prices, billing intervals, terms, and tax information shown at checkout are controlling.
6. Term, renewal, and cancellation: Subscriptions run for the booked term and renew automatically unless cancelled before the next billing period where the relevant offer provides for such renewal. Cancellations can generally be made through the billing portal or the self-service controls available there.
7. Freemium and trial access: HiddenTicks may limit functions, scenarios, analytics, or usage volume for free accounts. No entitlement exists to permanent free access, trial benefits, or promotional advantages unless expressly promised.
8. Acceptable use: Prohibited conduct includes manipulation, bypassing usage limits, automated mass usage, testing against security systems without authorization, sharing third-party credentials, and any use that infringes third-party rights or harms platform stability.
9. Availability and maintenance: HiddenTicks aims for high availability but does not guarantee uninterrupted access. Maintenance windows, security interventions, third-party outages, force majeure, or technically required changes may lead to temporary restrictions.
10. Content and training data: Users retain their rights in content they submit or generate where such rights exist. HiddenTicks receives the rights necessary to operate the platform, store sessions, generate analytics, provide support, and investigate misuse.
11. No financial outcome guaranteed: HiddenTicks does not guarantee training success, improved trading performance, or market prediction quality. Simulated outcomes, metrics, statistics, and visualizations do not promise future real-world results.
12. Suspension and extraordinary termination: HiddenTicks may temporarily suspend accounts or terminate them for cause in the event of serious breaches, abuse, platform risk, suspected fraud, payment default, or legal necessity.
13. Liability: HiddenTicks is fully liable for intent, gross negligence, injury to life, body, or health, and where liability is mandatory by law. In the case of slight negligence involving essential contractual obligations, liability is limited to the foreseeable damage typical for the contract. Liability is otherwise excluded where legally permissible.
14. Changes to the service and these terms: HiddenTicks may further develop the platform, adapt features, replace service providers, or implement legally required changes as long as the core contractual purpose is not unreasonably impaired. Changes to these terms must be communicated transparently.
15. Consumer rights and withdrawal: Where consumer contracts for digital services are involved, information obligations and, where applicable, withdrawal rights should be reviewed against the exact checkout and fulfillment model before launch.
16. Final provisions: The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods where this can be validly agreed. Mandatory consumer protection rules at the consumer's habitual residence remain unaffected.